Management Couple

Alpine Action Catered Chalet Holidays
Published
May 6, 2022
Location
Meribel, France
Category
Job Type

Description

Resort Management Couple | Meribel Season 2022-23

Are you an experienced Chalet Host Couple looking for a new challenge and progression? (Please do not apply if you have not worked in a chalet before)

Where
Meribel, which is part of the Three Valleys. One of the largest ski areas in the world.
When
From early November 2022 to the end of April 2023
Salary
Highly competitive salary package with accommodation, food, ski pass, ski hire and vehicle and long term potential.
Age range
No age restrictions, but a couple under 24 years is highly unlikely to have sufficient experience required for this position.

The Resort Management team is responsible for the operation of Alpine Action in Meribel.
Job description in brief:
• Overall responsibility for your guests from their arrival until they check-in for their return journey.
• Ensuring all relevant and up-to-date reservation information is passed to the appropriate chalet hosts
• Ensuring, where possible, all special reservation requests are met.
• Organising ski passes and maximising any in-resort sales.
• Visiting all chalets on a regular basis to ensure all guests are having an exceptional holiday.
• Troubleshooting any customer queries or complaints.
• Ensuring all accommodation under management is safe and complies with the highest health and safety standards.
• Ensuring the successful running of an in-resort shuttle service, and relief driving on staff days off.
• Quality control of all individual elements of the guests’ holiday.
• Ensuring the delivery of outstanding customer service and guest satisfaction.
• Supervising and coordinating all resort employees.
• Assisting any resort employees with their duties if required.
• Looking after the welfare, motivation, and discipline of resort employees.
• Ensuring the vehicle fleet is maintained properly.
• Maintaining great relationships with local owners and suppliers.
• Overseeing the income, budgets, expenditure, and receipts.
• Ensuring accurate weekly account returns are submitted.
• Completion of all Company reports accurately and on time.
• Overseas the opening and shutting down of resort office and chalets.
If you feel you would be perfect for the role then please apply by using the APPLY ONLINE button below with a recent photograph of you both for further details.

We are currently holding a short Zoom meeting to discuss the positions and your suitability for the positions.

 

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