Resort Manager

Fish & Pips
Published
August 5, 2019
Location
Meribel, France
Category
Job Type

Description

Fish&Pips is a small and personable chalet company based in world famous Meribel. We pride ourselves on our exceptional food, friendly and professional service and superb chalet locations.

The Resort Manager oversees the smooth running of all day to day operations in resort. Ensuring food and service quality is maintained, budgets are adhered to and accounts inputted. The RM regularly checks the high standards of cleanliness and service in all of the Fish & Pips chalets. The Resort Manager is also the first port of call for both staff and guests. The ideal candidate for this job must have relevant ski season experience and be able to converse confidently in French both face to face and over the phone plus writing basic emails.

Duties include and are not limited to:

  • Oversee the day to day running of the Fish & Pips operation in Meribel
  • Oversee weekly chalet budgets and resort budgets
  • Be responsible for Fish & Pips monies held in resort including processing credit card payments, ordering ski passes and reconciling accounts with UK office
  • Managing the welfare and day to day tasks of the chalet staff
  • Work closely with the Self Catered manager, visiting guests where required and ensuring product is delivered to the highest standard
  • Make weekly cleaning checks on all chalets to ensure standards are being maintained
  • Be on call for guests and staff in case of emergency
  • Work alongside the directors as a management team
  • Maximise communication between resort and UK office to ensure smooth running of the resort
  • Maintaining and developing supplier relations in resort
  • Overseeing arrivals & departures on changeover day
  • Developing and maintaining relationships with guests from week to week through regular chalet visits, being on hand to book ski lessons, make restaurant bookings etc
  • Holding weekly resort meetings for your team of staff
  • Completing all paperwork efficiently and accurately including weekly accounts returns
  • Ensuring that all members of your team are carrying out their roles with efficiency and to the high Fish & Pips standards
  • Overseeing regular stock-takes of food goods, chalet suppliers, linen and wine
  • Ordering any products required for the smooth running of resort (Metro)
  • Ensuring the maintenance of resort vehicles where applicable
  • Overseeing any maintenance issues and ensuring the correct care of all Fish&Pips property including staff accommodation
  • Working with chalet owners and taking responsibility for their care while in residence in their chalet
  • Staff welfare – organizing ski lessons, outings and events
  • Cover host duties in cases of sickness or accident
  • Oversee the F&P driver service, covering the driver on their day off
  • Any other duties within your capabilities that is necessary for the proper performance of your job and the requirements of the business that the Company may reasonably request you to perform.

Desired qualities for position:

  • Seasonal work experience (preferably in chalets)
  • Full, clean drivers licence  held for 3 years and over the age 25(essential)
  • Confident spoken French (desirable)
  • Managerial experience
  • Knowledge of ski resort workings and operations

Package includes:

  • Competitive weekly salary
  • Accomodation (own room in a lovely apartment)
  • Return travel from UK
  • Access to a company vehicle
  • Weekly food allowance
  • French phone with data allowance
  • Ski and snowboard hire
  • Three Valley season ski pass
  • Full medical insurance

A few words from Aimee, flexi-host during the 18-19 season

"I had a great experience working for Fish and Pips. The management team work hard to create a fun and relaxed environment that encourages everyone to work well together. I always felt my needs as an employee were listened to and understood, which, since a season can be such hard work; is so important for someone to say happy and healthy, and make the most of your time as aseasonnaire. All roles give you loads of ski time, plus they organise lots of fun opportunities for staff through their affiliations with ski schools and bars in resort. There are some practical benefits to working with Fish and Pips too, being part of a smaller team is really great, as you all get to know each other well, plus the accommodation and chalets are all walking distance of the slopes.  I would easily recommend this company to anyone looking to work a season!"

Get in touch - we only have one vacancy to fill!

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