Alpine Elements
December 1, 2018
France, France
Job Type


Company Overview: 

Alpine Elements Ltd is a medium sized tour operator specialising in ski and summer beach & alpine activity holidays operating throughout France, Greece and St.Anton, Austria, with their sister company iGO SKi offering short ski breaks. We employ up to 400 overseas, seasonal staff, in addition to a permanent head office team, working all year round to deliver the best product for our clients and support for our employees. 

Job Description: 


Reporting to the Area Manager you will assist with the overall smooth running of the resort. As a Driver you will work on a rota basis to cover all logistical movements within resort; ferrying guests to/from lift stations, airport transfers, taking colleagues to/from work and assisting with resort logistics. As part of the transfer team you will be our guests first impression of the company, therefore a pride in appearance and a welcoming nature are paramount. You will be knowledgeable of the local area and be central point of contact & knowledge in resort. For this role you MUST hold a UK, Full, Clean Drivers License.

Key Accountabilities & Responsibilities: 

Customer Focus

  • Transporting and loading/unloading of guests luggage to chalets/hotels
  • Pick up/drop off of activity equipment, eg. Ski shop run
  • Being the first impression of the company you will ensure that time keeping and personal presentation is paramount
  • All journeys must be executed safely to ensure our guests are comfortable at all times 


  • Perform daily and weekly maintenance checks on company vehicles as per company standards and paperwork
  • Ensure mileage log books are kept up to date and within the vehicle
  • Ensure vehicles are compliant with French regulations and that all legal documentation such as tax, insurance, safety kit are kept up to date and in the vehicle at all times
  • Keeping the vehicle clean and presentable to guests, internally and externally at all times
  • Assisting resort teams with ad hoc duties such as snow clearing, Hot Tub cleaning and maintenance, helping with deliveries including but not limited to; laundry, food, collection of chalet waste with delivery runs to the local recycling centre
  • Maintain company vehicles carrying out checks, booking vehicles in for routine services & MOTs.
  • Adhere to UK and European driving laws
  • Planning trips
  • Completing resort & airport; transfers, logistics, staff movements, shopping, ski hire, lift pass collection, office drop offs & collections

Key Relationships:

  • Internal: Customers, Hotel Manager, Resort Chalet Manager, Resort Manager, Area Manager, General Staff
  • External: Suppliers, local authorities, airport staff

Person Specification (assessed via application, assessment centre or interview as appropriate):


Each of the criteria below is rated as Essential (E), Highly Desirable (HD) or Desirable (D). We place considerable emphasis on your Personal Qualities as the training and support we provide can often strengthen any weaknesses that exist in other areas.


Personal Qualities

  • Strong social/people skills/Cheerful/Outgoing (E)
  • Highly Motivated (E)
  • Ability To Work Unsupervised (E)
  • Positive, Proactive approach To Role (E)
  • Ability to work alone and as part of a team (E)
  • Ability to cope under pressure (E)
  • Willingness to work hard / long hours (E)
  • Adaptable / Flexible Attitude (E)
  • Honest and Trustworthy (E)


Skills & Ability

  • Customer Service (E)
  • Communication Skills (E)
  • Problem Solving & Complaint Handling (E)
  • Planning/Organisational (E)
  • Literate and numerate (E)
  • IT, Admin & Social Media (E)
  • Conversational French/German (D)



  • Full, Clean, UK Driving License Over 21 Years Of Age (E)
  • Category D1 Licence Or CPC Qualification (HD)



  • 5 Years Driving Experience (HD)
  • Driving Minibuses Or Other Large Vehicles (E)
  • Driving Left Hand Drive Vehicles (E)
  • Driving in Europe (E)
  • Secure cash handling (D)
  • Using snow chains and driving in snow/mountainous roads (HD)
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